Returns & Exchanges
At Baukjen, we want you to be completely satisfied with your purchase, which is why we offer a 30-day window for returns and exchanges on all unworn items. Our commitment to sustainability means we strive for a seamless, paperless return process that minimizes environmental impact.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Choose Your Method
Select your preferred return method, including pre-paid courier collection or drop-off at a local convenience point.
Package Your Items
Place the items in their original packaging, ensuring all tags remain attached and the parcel is securely sealed.
Receive Your Refund
Once your return is received and inspected at our warehouse, your refund will be processed to your original payment method within 10 working days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing